Return & Refund Policy
Last updated: 11 May 2026
At Article Clothing, we want you to be completely happy with your purchase. If for any reason you are not satisfied, we offer a straightforward returns process.
Return Window
You have 28 days from the date of delivery to return your item. Items returned outside of this period will not be accepted.
Conditions for Return
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Items must be unworn, unwashed and in original condition
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All original tags must still be attached
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Items must be returned in their original packaging where possible
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We only sell brand new products — returns must be in the same condition
We Do Not Accept Returns For
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Items that have been worn or washed
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Items without original tags
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Items damaged by the customer
How to Return
To start a return, please contact us before sending your item back:
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Email: hello@articleclothing.com
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Phone: +44 7752 881219
Once your return is approved, please send your item to:
Article Clothing, Unit 9E, Weston Favell Shopping Centre, Northampton, England, NN3 8JZ
Return Label: Customer's responsibility
Restocking Fee: No restocking fee.
Return Shipping
Customers are responsible for the cost of return shipping. We recommend using a tracked service as we cannot be held responsible for items lost in transit.
Refunds Processing Time
Once we receive and inspect your returned item, we will process your refund within 5 working days [Mon–Sat]. Refunds will be issued to your original payment method.
Please note: original delivery charges are non-refundable.
Damaged Item
If you received a wrong or damaged item, please contact us within 48 hours. We will cover return shipping and send a replacement or full refund.
Exchanges
We currently do not offer direct exchanges. If you would like a different size or color, please return your item for a refund and place a new order.
Cancellation Policy
Orders may be cancelled before dispatch for a full refund.
Once dispatched, orders must follow the standard returns process.
Contact Info
Business Name: Article Clothing
Address: Unit 9E, Weston Favell Shopping Centre, Northampton, England, NN3 8JZ, United Kingdom
Email: hello@articleclothing.com
Phone: +44 7752 881219
We're Open: Mon–Sat: 9:00 AM – 5:30 PM